VOCAL, short for vocational portal, provides a “no wrong door” approach so that job seekers can find the employment and training resources they need all in one place. VOCAL connects jobs seekers with front-line staff through message, chat, and calendar features. It offers light-weight case management for staff, including referrals and other features that support partner collaboration for a better customer service experience.

Why Subscribe?

System Support

By subscribing to an AJLA–TS product, you can be confident you will receive premium support. VOCAL includes intuitive online user guides for staff and job seekers. A subscription includes release updates as well as system enhancements and implementation of federal and state mandates at no additional cost. System enhancements are focused on improving user experience and are facilitated through discussions between the AJLA–TS product owner and user designers and with your state staff and end users.

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