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A Bit About Us

America’s Job Link Alliance–Technical Support (AJLA–TS) serves as the national information systems development and support center for America’s Job Link Alliance (AJLA). AJLA–TS helps state and local workforce agencies meet the needs of today’s customers by providing intuitive, integrated information technology solutions and exceptional technical support services.

We believe workforce development systems should be innovative, affordable, and delivered and supported with a personal touch. We’re proud of our role in the bigger picture—helping you improve the economic security of individuals, families, businesses, and our nation. This is more than a job to us. It’s work worth doing.


We Can Help You:
  • Customize our off-the-shelf products to meet your branding and other needs.
  • Seamlessly transition to a new system while maintaining continuity of services.
  • Implement modern web interfaces for increased collaboration with partners.
  • Improve customer and staff satisfaction.
  • Train users to make the most of your systems.
  • Meet and exceed your organization’s performance goals.
  • Submit accurate federal reports on time, every time.
  • Keep in compliance with all federal and state regulations and mandates.
  • Ensure the security and integrity of your workforce data including personally identifiable information.
  • Connect with a nationwide network of peers for exchange of ideas and best practices.

Our Products
  • JobLink

    JobLink

    AJLA’s flagship product. A comprehensive, web-based workforce development system for job seekers, employers, training providers, and workforce professionals. Learn About JobLink
  • CertLink

    CertLink

    A web-based system that streamlines management of the Work Opportunity Tax Credit (WOTC) program. CertLink provides self-service for employers and employer consultants, and a paperless workflow for staff. Learn About CertLink

Our Services
  • Implement

    Implementation

    You’re the experts on your legacy system. We’re the experts on implementing AJLA products and making the transition a smooth and easy one.Learn About Implementation
  • Hosting

    Hosting

    Our hosting services are cost-effective and worry-free. With experienced hardware support personnel, AJLA–TS is fully equipped to host, protect, and maintain your application. Learn About Hosting
  • Services

    Support

    We strive to deliver good old-fashioned customer service while leveraging the latest tools and technologies to work harder, smarter, and faster for you. Learn About Support