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A Bit About Us

America’s Job Link Alliance–Technical Support (AJLA–TS) serves as the national information systems development and support center for America’s Job Link Alliance (AJLA). AJLA–TS helps state and local workforce agencies meet the needs of today’s customers by providing intuitive, integrated information technology solutions and exceptional technical support services.

We believe workforce development systems should be innovative, affordable, and delivered and supported with a personal touch. We’re proud of our role in the bigger picture—helping you improve the economic security of individuals, families, businesses, and our nation. This is more than a job to us. It’s work worth doing.

We Can Help You:
  • Customize our off-the-shelf products to meet your branding and other needs.
  • Seamlessly transition to a new system while maintaining continuity of services.
  • Implement modern web interfaces for increased collaboration with partners.
  • Improve customer and staff satisfaction.
  • Train users to make the most of your systems.
  • Meet and exceed your organization’s performance goals.
  • Submit accurate federal reports on time, every time.
  • Keep in compliance with all federal and state regulations and mandates.
  • Ensure the security and integrity of your workforce data including personally identifiable information.
  • Connect with a nationwide network of peers for exchange of ideas and best practices.

Our Products
  • JobLink


    AJLA’s flagship product. A comprehensive, web-based workforce development system for job seekers, employers, training providers, and workforce professionals. Learn About JobLink
  • CertLink


    A web-based system that streamlines management of the Work Opportunity Tax Credit (WOTC) program. CertLink provides self-service for employers and employer consultants, and a paperless workflow for staff. Learn About CertLink


    A portal for job seekers to find employment and training resources in one site. Partner agencies can collaborate to manage referrals and perform light case management. Learn About VOCAL

Our Services
  • Implement


    You’re the experts on your legacy system. We’re the experts on implementing AJLA products and making the transition a smooth and easy one.Learn About Implementation
  • Hosting


    Our hosting services are cost-effective and worry-free. With experienced hardware support personnel, AJLA–TS is fully equipped to host, protect, and maintain your application. Learn About Hosting
  • Services


    We strive to deliver good old-fashioned customer service while leveraging the latest tools and technologies to work harder, smarter, and faster for you. Learn About Support

What Our Clients and Partners Say
quoteThe willingness of the AJLA–TS team to meet and exceed our expectations has been excellent. Their dedication to ensuring the application performs as expected (or better!) is clearly evident.” – Debra Stover, IT Manager, Arizona Department of Economic Security Learn More About Hosting
quoteAJLA is a critical partner to the NLX, bringing job seekers a larger, unduplicated, and currently available feed of high quality jobs, and helping employers meet diversity hiring goals.” – DirectEmployers Association Learn More About JobLink
quoteWe have entered more than 75 orders in this new and improved system and are extremely pleased with the results. The skills matching feature of is a tremendous asset that helps meet our customers’ high expectations.” – Priority Staffing Group Learn More About JobLink
quoteThe system is accurately programmed according to DOL specifications, so I can be confident that the information we enter results in accurate reporting." – Sandy Monaco, Program Monitor, Arkansas Department of Workforce Services Learn More About JobLink
quoteWe are very excited AJLA–TS is hosting the Kansas CertLink system. Employers now have access to the system 24/7. No more worries about the network server going down. AJLA–TS staff listen to us and create great solutions.” – Joyce Heiman, Kansas WOTC Program Manager, Kansas Department of Commerce Learn More About CertLink
quoteAJLA–TS is very professional and timely in their delivery of services. They are willing to do whatever it takes to get the job done. They were true partners from the beginning through "Go Live" to post implementation." – Susan Simmons, Deputy Director, Idaho Department of Labor Learn More About Services